Used Golf Clubs - Frequently Asked Questions (FAQs)

Buying second hand golf clubs from golfclubs4cash

How do I choose the golf club set for me if I’m not sure what I’m looking for?

We’re proud to offer a comprehensive advice service via our knowledgeable team of golfing experts. Whether you’re a complete beginner, an amateur or a pro, our advisors will be happy to have a chat, discuss your needs and advise on the best solution for you. Find out more about how we match golfers with their perfect golf club sets.

Can you swap the shaft or club head from another club?

We can’t swap individual elements of a listed club - each product will be sold in its listed form.

Can you fit another grip?

Yes, we offer a grip changing service. Please contact us with your requirements so we can assess your needs and provide you with a quote.

Can you change the shaft adaptor?

Shaft adapters are fitted by our in-house golf professionals. There is a £20 charge for this service. Please see the drop-down options when purchasing a driver, fairway, hybrid or iron shafts from our website.

How do you rate your clubs?

All of our clubs are closely inspected and given a condition rating for the head, shaft & grip. Please see our Condition Rating Guide to find out more about how we rate our clubs.

Can you alter the length, loft or lie?

Club adjustments are completed by our in-house golf professionals. Adjustments are charged at £10 for an individual club or £5 per club in a set. Get in touch to discuss your needs in more detail.

Can you split an iron set and sell an individual club separately?

Sorry, we’re unable to split an iron set and sell an individual iron separately.

How and when will my order be delivered?

UK deliveries are made by DPD, and international deliveries are made by FEDEX. Once your order has been dispatched, we’ll keep you posted by sending tracking notifications via text/email. Mainland UK deliveries ordered before 2pm are dispatched on a next working day service.

Will there be further import charges/taxes for orders outside of the UK?

All purchases bought & delivered outside of the UK are subject to Import VAT/Duty Fees, and these charges are out of our control. As a buyer, it’s your responsibility to check which customs and import charges may apply, and to pay them. Before you place your order, it's a good idea to check with your country's customs office for more specific details.

What are your shipping charges?

Please see the delivery section of our website for information on shipping charges to your address.

Is the listed sales price the best you can do?

Outside of any active discount promoted on our social media channels, the listed prices are always the best prices we can sell each item for. If you’re looking for bargain preloved golf equipment, be sure to visit our Sale Items and our Bargain Basement, too.

Can I collect my order in person?

If you live locally, you’re very welcome to collect your order from our retail shop near Edinburgh. Please choose the ‘local collection’ option at the checkout. Our retail shop address is:

• golfclubs4cash
• Unit 43 Imex Business Centre
• Bilsten Glen Industrial Estate
• Loanhead
• EH209LZ

Do you have a showroom I can visit?

Yes, our showroom is located just outside Edinburgh (see above for address), and you’re very welcome to drop in and browse our extensive range of used golf clubs. Please click here for more information & opening hours.

Do you sell gift vouchers?

Gift vouchers can be purchased at our Edinburgh retail shop & are available in various denominations. You can also buy gift vouchers over the phone and we’ll post them to your chosen address. Contact us to place your order.

Do you have a returns policy?

Buying through golfclubs4cash means buying with complete confidence, and most of our customers are delighted with their purchase.

In the unlikely event that you wish to return your item/s, online purchases can be returned for a refund within 30 days of purchase. Please see our comprehensive returns section of our website for full details on our returns policy, and contact us to arrange a return of your order.

Trading in second hand golf clubs with golfclubs4cash

How long is my quote valid for?

All golfclub4cash’s quotes & price matches are valid for up to 30 days.

Is the quote the best that you can offer?

Yes. We do however offer a Price Match Guarantee so if you get a better offer from a recognised competitor then we will match this price for you.

How do I get my trade-in to you?

We can offer the following postage options to get your items to us:

• UK Mainland Shipping Label (DPD drop-off shops – printer required) £5 per label, FREE for goods over £50
• UK DPD Home Collection (No printer required – driver brings the labels) £10 per collection, FREE for goods over £300

Please contact us for shipping options outside Mainland UK. Any postage charges are deducted from your trade-in quote when the goods arrive.

How do I get paid for my trade-in?

When you accept your quote/s, you can choose to have your trade-in value exchanged for store credit or transferred to your BACS/PayPal account. Please note that store credit can only be used for purchases and not transferred as BACS/PayPal at a later date.

How should I package my trade-ins for postage?

Please box and package your trade-ins securely to avoid any damage in transit. If you don’t have a suitable box, you can purchase one from us here. Please don’t tape clubs together as the tape can cause damage when removed. Rubber bands are a great alternative.

Can I part-exchange my trade-ins against a purchase?

We treat trade-ins as separate transactions, and any purchases need to be made in full through our website. You can however choose to receive your trade-in values as in-store credit which can be used for future purchases.

How long will it take to receive my payment?

Once the parcel arrives, payment will be made to you within 1-2 business days via either Bank Transfer or PayPal.